88ee Privacy Policy

This Privacy Policy ("Policy") is issued by 88ee ("88ee", "we", "us", "the Company") and governs the collection, processing, storage, sharing, and protection of personal data relating to all users ("you", "the Player", "the User") of the 88ee online gaming platform, accessible at 88ee.vin and all associated subdomains and mobile-optimised versions.

88ee operates under international gaming license oversight and is subject to applicable data protection obligations arising from that licensing framework. This Policy is designed to explain our data practices in language that is clear and accessible to Pakistani English speakers — not buried under unnecessary legal jargon. That said, where technical legal language is required for precision and enforceability, it has been retained.

By creating an 88ee account, completing the KYC process, making a deposit, placing a bet, or otherwise using the 88ee platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data processing activities described herein. If you do not agree to this Policy, you must not use the 88ee platform.

88ee is committed to treating your personal data with the same care and respect that you extend to us when you share it. This is not merely a regulatory statement — it is a core operating principle of everything we do at 88ee.

For the purposes of this Privacy Policy, 88ee acts as the Data Controller — meaning we determine the purposes for which your personal data is collected and the manner in which it is processed. Where 88ee engages third-party service providers to assist in processing your data (for example, payment processors, KYC verification providers, or game software studios), those parties act as Data Processors operating under contractual obligations to 88ee that restrict how they may use your information.

88ee's data processing activities are conducted in accordance with the obligations imposed by its international gaming license, which includes mandatory requirements relating to anti-money laundering (AML) compliance, player identity verification, and responsible gaming. Some data processing activities at 88ee are therefore not optional — they are legal obligations without which 88ee cannot lawfully operate its gaming platform.

Questions or requests relating to your personal data may be directed to the 88ee Data Protection contact as described in Section 17 of this Policy.

88ee collects the following categories of personal data about you, depending on how you interact with the platform:

88ee does not collect sensitive personal data beyond what is required for identity verification and regulatory compliance. We do not routinely collect data relating to racial or ethnic origin, political opinions, religious beliefs, health conditions, or biometric data for identification purposes beyond the facial photograph required for CNIC verification.

88ee collects your personal data through the following channels and mechanisms:

• Direct Submission: Data you actively provide during account registration, the KYC identity verification process, deposit and withdrawal requests, contact form submissions, and communications with the 88ee support team.
• Platform Activity: Data generated automatically by your use of the 88ee platform — including game play sessions, bets placed and settled, bonus activations, and account settings changes. This data is captured by 88ee's server-side logging infrastructure.
• Technical Tracking: Data collected automatically via cookies, similar tracking technologies, and server logs when you access the 88ee website or mobile platform. This includes your IP address, device identifiers, browser configuration, and session timing data. See Section 11 for full details on cookies.
• Payment Processors: Data received from payment processors such as JazzCash, EasyPaisa, and banking partners when you initiate deposits or withdrawals. This includes transaction confirmation data, timestamps, and payment method identifiers.
• KYC Verification Providers: Where 88ee uses third-party identity verification service providers to assist with document authentication and facial recognition matching during the KYC process, those providers share verification results and relevant identity data with 88ee.
• Third-Party Sources: In limited circumstances, 88ee may receive data about you from fraud prevention databases, AML screening services, or other third-party data sources that 88ee consults as part of its regulatory compliance obligations.

88ee uses the personal data we collect for the following specific, documented purposes:

• Account Administration: To create, maintain, and manage your 88ee player account, including processing your registration, verifying your identity through KYC, managing your real money and bonus balances, and processing account closure requests.
• Payment Processing: To process your deposits and withdrawals in PKR via JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, Meezan Bank, and other supported payment methods. Financial transaction data is retained as required by our licensing and AML obligations.
• Regulatory Compliance: To fulfil our obligations under 88ee's international gaming license, including mandatory AML (Anti-Money Laundering) and CTF (Counter-Terrorism Financing) checks, age verification, responsible gaming duty of care obligations, and audit trail maintenance.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent account activity, multi-accounting, bonus abuse, money laundering, and any other prohibited conduct identified in the 88ee Terms and Conditions.
• Responsible Gaming: To identify potential signs of problem gambling in your account activity (such as rapidly escalating deposit volumes or extended uninterrupted gaming sessions) and, where identified, to take proportionate steps including outreach contact, tool recommendations, or account restrictions as required by our licensing obligations.
• Customer Support: To respond to your queries, complaints, and requests submitted via live chat or email. Support communication records are retained to ensure continuity of service and for quality assurance purposes.
• Platform Improvement: To analyse aggregated, anonymised usage data to understand how players interact with 88ee's games, features, and interface, and to make evidence-based improvements to the platform experience.
• Direct Marketing: To send you promotional communications about 88ee's bonuses, games, and events — but only if you have opted in to receive such communications. See Section 14 for details on managing your marketing preferences.
• Legal Proceedings: To establish, exercise, or defend legal claims involving 88ee, including responding to court orders, regulatory investigations, or other mandatory legal processes.

88ee processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contract Performance: Processing necessary to fulfil our contractual obligations to you under the 88ee Terms and Conditions — including account management, payment processing, and game provision. Without this processing, 88ee cannot provide the services you have registered to receive.
• Legal Obligation: Processing required to comply with mandatory legal obligations arising from 88ee's international gaming license — including KYC/AML verification, regulatory reporting, and responsible gaming duty of care requirements. This processing is non-negotiable and cannot be withheld.
• Legitimate Interests: Processing that serves 88ee's legitimate business interests and those of the broader player community — including fraud detection, platform security, and internal analytics — where those interests are not overridden by your privacy rights.
• Consent: Processing activities that are optional and not required for account operation or legal compliance — most notably, direct marketing communications. Where we rely on consent, you may withdraw it at any time without affecting any other aspect of your account or our services.

88ee does not sell, rent, or trade your personal data with third-party marketers, advertisers, or data brokers. Full stop. Your data is yours, and commercialising it without your knowledge is something 88ee will not do.

However, 88ee does share your personal data with carefully selected third parties in the following limited circumstances:

• Payment Processors: JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, Meezan Bank, and other payment service providers involved in processing your deposits and withdrawals. These providers receive only the data necessary to complete the specific financial transaction.
• KYC and Identity Verification Providers: Third-party identity verification services engaged to assist 88ee in authenticating CNIC documents and verifying player identities as required by our licensing obligations.
• Game Software Providers: The studios and technology providers whose games are hosted on the 88ee platform receive anonymised session and bet data necessary for game operation, payout calculation, and RTP certification. These providers do not receive directly identifiable player information beyond what is technically necessary.
• Fraud and AML Screening Services: Third-party databases and screening services consulted as part of 88ee's mandatory anti-money laundering and fraud prevention obligations under its gaming license.
• Regulatory Authorities: Competent regulatory and law enforcement authorities, where 88ee is legally required to disclose player information — for example, in response to a lawful court order, regulatory investigation, or AML suspicious activity report obligation.
• Professional Advisors: Legal counsel, auditors, and accountants engaged by 88ee who may access player account data as necessary in the course of providing professional services, subject to professional confidentiality obligations.

All third parties to whom 88ee discloses personal data are required to process that data only for the specific purpose for which it was shared and in accordance with appropriate data protection standards. 88ee maintains contractual data processing agreements with all third-party processors that handle your personal data.

Given the international nature of 88ee's gaming license framework and the global presence of some of our third-party service providers — including certain game software studios and technology infrastructure providers — it may be necessary to transfer your personal data to servers or processors located outside Pakistan.

Where such international data transfers occur, 88ee ensures that they are conducted in accordance with applicable data protection standards. This includes requiring contractual safeguards from the receiving party equivalent to those applicable to 88ee under its licensing framework, and conducting due diligence on the data protection standards of the destination jurisdiction.

If you have specific questions about the international transfer of your data or the safeguards in place, you may contact 88ee as described in Section 17.

88ee retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

• Account and Identity Data: Retained for the duration of your active account relationship with 88ee and for a minimum of 5 years following permanent account closure, as required by AML regulatory obligations applicable to licensed gaming operators.
• Transaction and Financial Data: Retained for a minimum of 5 years from the date of each transaction, in accordance with financial record-keeping obligations under 88ee's gaming license and applicable AML requirements.
• Gaming Activity Data: Bet history, game session logs, and wagering records are retained for a minimum of 3 years from the date of each gaming session, for audit trail, dispute resolution, and regulatory inspection purposes.
• KYC Documents: Identity documents submitted for KYC verification — including CNIC images and selfie photographs — are retained for a minimum of 5 years following account closure, as mandated by international AML standards applicable to gaming license holders.
• Customer Support Records: Records of live chat conversations and email correspondence with the 88ee support team are retained for 3 years from the date of the interaction, for quality assurance, dispute resolution, and regulatory audit purposes.
• Marketing Preferences and Consent Records: Records of your marketing consent and preferences are retained for the duration of your account and for 2 years following any withdrawal of consent, to demonstrate compliance with applicable requirements.
• Technical and Log Data: Server log data including IP addresses and session timestamps is retained for 12 months for security monitoring and fraud investigation purposes, after which it is deleted or anonymised.

Following the expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised in accordance with 88ee's internal data disposal procedures. Anonymised aggregate data — from which no individual can be identified — may be retained indefinitely for statistical and analytical purposes.

88ee implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:

• Encryption in Transit: All data transmitted between your device and the 88ee platform is encrypted using TLS 1.2 or higher (256-bit SSL encryption), ensuring that data cannot be intercepted or read in transit between your browser and our servers.
• Encryption at Rest: Sensitive personal data stored on 88ee's servers — including identity documents, financial records, and authentication credentials — is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data within 88ee's internal systems is restricted on a strict need-to-know basis. Only staff members with a documented operational requirement to access specific categories of player data are granted access, and all such access is logged and auditable.
• Password Security: Account passwords are stored as salted cryptographic hashes — meaning 88ee staff cannot view your password in plain text. We encourage all players to use strong, unique passwords and to enable any available two-factor authentication options.
• Fraud Monitoring Systems: 88ee operates continuous automated monitoring systems that flag unusual account activity — including atypical login patterns, unusual transaction volumes, or suspected account sharing — for human review by the 88ee security team.
• Third-Party Security Standards: All third-party processors that handle 88ee player data are required to maintain security standards equivalent to or exceeding those applied by 88ee itself, as a contractual condition of their engagement.

Notwithstanding these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the event of a personal data breach that poses a risk to your rights and interests, 88ee will notify affected players and relevant regulatory authorities in accordance with applicable obligations and without undue delay.

You also play an important role in keeping your account secure. Never share your 88ee password with anyone — including persons claiming to be 88ee staff. 88ee will never ask for your password via any channel.

88ee uses cookies and similar tracking technologies on its website and mobile platform to enable core functionality, improve the user experience, and support our security and fraud prevention obligations. The following categories of cookies are used by 88ee:

• Strictly Necessary Cookies: These cookies are essential for the 88ee platform to function. They maintain your login session, preserve your account settings, and ensure that security features operate correctly. These cookies cannot be disabled without impairing basic platform functionality.
• Functional Cookies: These cookies remember your preferences — such as your language settings, preferred game lobby view, and responsible gaming tool configurations — to provide a more personalised experience across sessions.
• Analytics Cookies: 88ee uses internal analytics tools (not third-party advertising trackers) to collect anonymised, aggregated data about how players navigate the platform. This data is used solely to identify usability issues and inform platform improvement decisions. No individual player is identified through analytics data.
• Security Cookies: Cookies used by 88ee's fraud detection and bot prevention systems to distinguish between legitimate human users and automated software attempting to access or abuse the platform.

88ee does not use third-party advertising cookies, retargeting pixels, or social media tracking scripts on its platform. Your browsing activity on 88ee is not shared with any advertising network or social platform for targeted advertising purposes.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent the 88ee platform from operating correctly. For all other cookie categories, your browser's cookie management tools provide effective control.

As an 88ee player, you hold the following rights in relation to your personal data. These rights may be exercised at any time by contacting 88ee as described in Section 17:

• Right of Access: You have the right to request a copy of all personal data that 88ee holds about you. 88ee will respond to verified access requests within 30 days.
• Right to Rectification: If any personal data that 88ee holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Note that corrections to identity data require re-verification through the KYC process.
• Right to Erasure: You may request that 88ee delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (for consent-based processing only), or where processing was unlawful. This right is subject to 88ee's mandatory data retention obligations under its gaming license — some data cannot be deleted until the applicable regulatory retention period has expired.
• Right to Restrict Processing: You may request that 88ee pause the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability: For data that you have provided to 88ee on the basis of consent or contract performance, you may request that it be provided to you in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data where 88ee relies on legitimate interests as the legal basis, including profiling. You may also object at any time to the processing of your data for direct marketing purposes.
• Rights Related to Automated Decision-Making: Where 88ee uses automated processes that produce decisions with significant effects on your account — such as automated fraud flagging — you have the right to request human review of such decisions.

88ee will respond to all privacy rights requests within 30 days of receipt. Where a request is complex or involves a large volume of data, this period may be extended by up to a further 60 days, with notice provided to you. 88ee will not charge a fee for exercising any of these rights unless a request is manifestly unfounded or repetitive.

The 88ee platform is strictly intended for adults aged 21 years and above. 88ee does not knowingly collect, process, or retain personal data belonging to any individual under the age of 21. Age verification is a mandatory component of the 88ee KYC process, and any account found to have been registered by a person under 21 will be immediately closed and all associated data deleted as soon as practicable, save where retention is required by law.

If you have reason to believe that a person under the age of 21 has accessed or registered an account on the 88ee platform, please notify the 88ee support team immediately via live chat or by email to the address provided in Section 17. 88ee will investigate all such reports promptly and take immediate action where underage access is confirmed.

Parents and guardians concerned about underage gambling access are encouraged to use freely available parental control and internet filtering tools to restrict access to online gaming platforms on shared devices.

88ee may send you promotional communications about bonuses, new games, PSL cricket betting markets, seasonal offers, and other platform developments — but only where you have explicitly opted in to receive such communications during registration or through your account settings.

Marketing communications from 88ee may be delivered via SMS to your registered Pakistani mobile number, or via email to your registered email address, depending on the channels you have subscribed to.

Opting Out: You may withdraw your consent to marketing communications at any time by updating your notification preferences in your 88ee account settings panel, by following the unsubscribe link in any marketing email, or by contacting the 88ee support team directly. Opting out of marketing will not affect any other aspect of your account or the services available to you.

Withdrawal of marketing consent will be processed within 5 business days. You may continue to receive transactional and account-related communications — such as deposit confirmations, withdrawal notifications, and security alerts — regardless of your marketing preferences, as these are necessary for the operation of your account.

The 88ee website may contain references or navigational links to third-party payment processors or game providers accessed in the course of normal platform use. Where you are directed to or interact with a third-party website or service — whether a payment gateway, a game studio's system, or any other external service — please be aware that 88ee's Privacy Policy does not govern the data practices of those third parties.

Each third-party service provider operates under its own privacy policy, and 88ee strongly encourages you to review the relevant privacy documentation before providing personal information to any third party encountered in the course of using the 88ee platform. 88ee accepts no responsibility for the privacy practices or data security measures of third-party operators.

88ee reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, updates to our licensing obligations, developments in applicable data protection law, or improvements to our platform and services.

Where changes to this Policy are material — meaning they significantly affect how your personal data is collected, used, or shared — 88ee will provide advance notice via a prominent notice on the 88ee website and, where practicable, by direct communication to your registered mobile number or email address, not less than 14 days before the amended Policy takes effect.

For minor or clarificatory changes that do not materially affect your rights, the updated Policy will be published on the 88ee website with an updated "Last Updated" date, and your continued use of the platform following publication will constitute acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how 88ee protects your personal data. Previous versions of this Policy are archived internally and may be made available upon written request.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 88ee handles your personal data — including requests to exercise any of the rights described in Section 12 — please contact the 88ee Data Protection team through the following channels:

• Live Chat: Available 24/7 directly on the 88ee website in English and Urdu. For straightforward privacy queries and preference updates, live chat is the fastest channel.
• Email: [email protected] — for formal written privacy rights requests, data subject access requests, or complaints regarding data processing. Please mark your email clearly with the subject line "Privacy Request" and include your registered account mobile number to assist with verification. Responses are provided within 30 days as required.

88ee takes all privacy-related queries and complaints seriously. If you are not satisfied with 88ee's response to a privacy complaint, you may have the right to escalate the matter to the relevant supervisory authority under the data protection framework applicable to your jurisdiction.

This Privacy Policy was last reviewed and updated on 1 January 2026 and supersedes all previous versions. 88ee reserves all rights not expressly granted to users herein.